There is a notes field in the WBE shopping cart into which the guest can enter information for the hotel. When purchasing a voucher, these notes can now be sent to the hotel by using a replacement code in protel Messenger.
(Note: If the guest completes a reservation via the WBE, this comment will be transferred as a note to his reservation in protel FO.)
protel Cloud Center > Messenger > Transmission rules > Event: Voucher payment with payment provider or invoice > Message > Replacement Codes > Reservation information > Note from the WBE shopping cart
For questions concerning the set up of the respective transmission rules, please feel free to contact our protel Support Team or your respective protel Partner.