Fixed charges

Attention!

The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions.

You can find the updated instructions for them in the new protel Air Online Help.

Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help.

For this reason, we will not delete this Online Help yet.

If you have any questions, please contact your support!

Fixed charges tab

[Reservation dialog box > "Fixed charges" tab]

Charges which are to be additionally booked with the room rate at the end of day, are to be entered into the "Fixed charges" tab. For example breakfast which is not included in the rate, or the charges posted for a pet. The booking for fixed charges occur at the end of day.

Add fixed charges

Open the respective reservation to which you would like to add a fixed charge by double-clicking (e.g., in the room plan or an active list).

Click on the fixed charges tab and then on the Add button.

Select an item that is to be booked as a fixed charged. The following options are available:

Option

Explanation

Entire reservation

The invoice item will be booked for the entire reservation

Time span

The invoice item will be added for each over night stay during the selected time period.

Every X days

The invoice item will be posted every X days (e.g., every other day)

On the X of the month

The invoice item will be posted on a set day of the month, e.g. every 7th of the month.

First execution on

Select the day the item should be posted.

Repetitive

Set a check mark to this check box, if the item should be posted repetitive.

Frequency

Annually: the item will be posted once in a year on a set day.
Monthly: the item will be posted every month on the selected day.
Quarterly: the item will be posted quarterly on the selected day.

Last execution on

Select the day the item should be posted for the last time.

Nights

The invoice item will be posted in the specified night (e. g. "1,3"). Several nights can be parted by comma (2,4 = second and fourth night).

Arrival Date

The invoice item is posted once on the arrival date.

Departure date

The invoice item is posted once on departure date.

Days of week

The invoice will only be posted on the weekdays selected here.

Save the fixed charges by clicking OK.

Each fixed charge is saved individually. If an additional fixed charge is to be saved, the procedure starts again.

The fixed charges for checked-in reservations are placed on the invoice as of the entry date and all subsequent days of stay.

Edit fixed charges

Open the respective reservation to which you would like to edit a fixed charge by double-clicking (e.g., in the room plan or an active list).

Click on the fixed charges tab and then double-click on the fixed charge you would like to edit.

In the fixed charges window, you can edit the item, price, and quantity. Additionally, you can also change the frequency and time of the posting. Example: The guest would like to book the gym on a daily basis as a fixed charge, starting on the 3rd day of his stay.

In the fixed charges dialog box, in the length of stay area, select the respective date and save it by clicking [OK].

Fixed charges can not be re-edited.

Delete fixed charges

Open the respective reservation to which you would like to delete a fixed charge by double-clicking (e.g., in the room plan or an active list).

Click on the fixed charges tab and select the fixed charge which you would like to delete and click on the [Delete] button.