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Attention!
You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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[System data 
POS Items]
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The “items” tab allows you to configure all services that you want to offer your guests in addition to accommodation. This can include drinks, telephone charges, ironing service, postcards etc. For your convenience, the system comes with a couple of predefined items. You can select items that you do not need for your purposes and click the “Remove” button to delete them. Please note that items marked with an asterisk (*) are required by the system and can therefore not be deleted or fully edited. Also, you must specify a tax rate for all items with the exception of external tax.
[System data POS
Items Product groups tab]
protel Air provides the following default product groups.
Accommodation
Extras
Beverages
Food
You can feel free to add new groups as needed.
[System data POS
Items Items tab]
Revenues in protel Air are entered both on a product group level and an item level. items are assigned to specific product groups. For example, the item referred to as “Breakfast” belongs to the “Food” product group.
Click the “Add” button and then enter the required data for the item in the dialog box that appears. Fields that are marked with an asterisk (*) are mandatory. The following properties can be defined for an item:
Item number (TAA): Enter the item number or the PLU code (mandatory). If you do not assign your own Item numbers, the internal system ID will be used as the Item number instead.
Posting text: Enter a text that will appear on the guest's invoice.
Description: The text entered here will appear for online bookings.
Product group: This is preselected but can be changed if required.
Price: Entering a per unit price for the item is recommended but not required. Alternatively, you can enter the price later when posting the item or override the system data default if required.
Currency: a currency can be selected or each item. When offering an item in a foreign currency, create this item in the respective currency.
Attention!
Has a currency not
yet been set for an item, the hotel's default currency is
always the currency used for this item. When a hotel is switched
to multi-currency, the default value is initially valid for
all articles (items).
Tax rate: Select the tax rate that applies to the service.
Statistics
group: The “Statistics group” tag defines which revenue
group a sold item is assigned to. For example, if you want the
item to be listed under “F&B” (food & beverage) in the
hotel status report, select the “F&B” tag from the pull-down
menu.
Unassigned items will be listed as “Extras.”
Using the “Statistics group” tag consistently will help you understand
exactly which items are behind the revenue figures for accommodation,
F&B and extras in the hotel status report.
Meal plan code: If you want the item to appear on the meal plan, assign the relevant meal plan code here. If a meal plan code is selected, you must also specify when the meal will be served relative to when the item is posted in the system:
On posting date: The meal type will be added to the meal plan on the day it is posted, e.g. dinner as part of a half board package. The guests arrive and have dinner on the day of their arrival.
On following day: This applies to all meals that are relevant for the day after the accommodation, for instance breakfast. The accommodation is posted as part of the end-of-day routine. Breakfast, however, is included in the posted rate code but not served until the day after it is posted.
Day before posting: This refers to all services that need to be posted before the day the accommodation is posted, e.g. preparations as part of a flat rate or meal.
Bookable online:
Select this check box for items or additional services that you
want to make available for online booking. This can be useful
for things such as bicycle rental, breakfast, dinner etc. Your
guests will then be able to book these items in addition to the
accommodation on your website. Additional items booked online
will automatically appear on the guest invoice that protel Air
issues.
NOTE:
In order to allow services to be selectable for online booking,
you first need to make the following system data settings:
a) Open the System data and then click the “Online booking” icon.
b) Select the “Choice” tab and then click the “Show additional
items with online booking” radio button.
Only by rate code / calculation:
If you want an item to be available only for a particularrate
code, check this box.
Here's how it works: Enter an item calculation for the relevant
price type in the advanced pricing.
In the item calculation, click on [Add] to determine which item
should be offered as additional option for this price type.
For each item, check the Bookable
to rate code check box.
Do not list in reports: If you do not want an item to appear in a report, check this box. Example: Only show revenue-relevant items when generating the revenue report. The report will omit all marked items.
Available at: By selecting “Available at”, you can determine in which area an item is to be available:
Front Office: The items can only be booked via protel Air’s Front Office (Standard)
Minibar (only when using the protel Air Housekeeping App): The item is solely available for the protel Air Housekeeping-App. For the Housekeeping App, we recommend creating separate items and allocating them with the “Minibar” property.
MICE (only when using the protel Air MICE event management module): The item is only available for the protel Air MICE event management tool.
If an item is to be bookable anywhere, it will be allocated to all 3 areas.
Department (only when using the protel Air MICE event management module): Link an item to a specific department (e.g., Banquet, Restaurant, Maintenance, etc...). Should the item be booked for an event, the allotted department will automatically appear in the respective event dialog box (Sales charges). In this manner, all of the various areas of responsibility will automatically become visible.
[System data POS
Items Items tab
Add/Edit item]
You can define a back office account for each article and two cost centers. The data entered here are necessary for the export to the accounting software.
If required, enter the item's profit and loss (P&L) account and the name or number of the item's cost center(s).
[System data POS
Items Packages tab]
You can create any number of packages in various combinations. A package is made up of several items.
In the items system data, select the “Packages” tab and then click [Add].
item number (PLU): You can assign the package a separate item number / PLU code.
Posting text / Description: Use this field to enter a posting name, which will appear in the items overview and for online booking. If required, you can click the globe icon to enter a translation.
Product group: Select a product group for your package.
Bookable online: If you select this check box, the package will be available as an additional item in the optional online booking engine. This can be useful for half or full board, special offers (e.g. room with champagne and strawberries), wellness packages etc.
Included items: Click the [Edit] button to add individual items to the package:
Select the relevant items from the grid on the left and click the arrow icon to add the items to the “Content of package” grid on the right. You can then change the quantity of the individual items or adjust the price per unit.
Click “Apply” and “OK” to confirm the changes.
The total price for the package as calculated from the individual items appears in the “Included items” section of the New package window:
[System data POS
Items Meal plan code tab]
For meals to be correctly added to the meal plan, you should link the corresponding item to a meal plan code.
Open “POS > items” in the system data. Select the “Meal plan codes” tab and enter the individual meal types such as breakfast, lunch, dinner, 5-course dinner, champagne welcome etc.
Once the meal plan codes have been created, you need to assign them to the relevant items. If a meal plan code is selected, you also need to specify when the meal will be served relative to when the item is posted in the system. (For more information, please refer to Meal plan code in the “Add / edit items” section.)
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