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Time period for the export: 51 weeks! |
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Only reservations which have been
made up to 51 weeks in the future will be exported to the CRS.
Reservations outside of this time-period will not at all be sent
to the CRS. Therefore, such reservations will not receive a BWI
confirmation number.
Should a reservation be altered
so that it then moves outside of the 51 week limit, it will be
cancelled in the CRS. This results with the reservation receiving
a BWI Cancellation Number. |
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Figure:
Basic reason for changing rate code
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If
the rate code of a reservation is changed at a later time, a reason
for changing the rate will need to be given - see figure.
The reasons selected here are specified by BWI. |
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"New rate code" option
available
Unlike reservations originating from the Best Western CRS/Member
web, local reservations can contain numerous rate codes.
Open the
local reservation in Navigator. Once there,
click the More...
button and then select the Rate
by day grid entry from the dialog box. Select the
desired day(s) and activate the New
rate code check box. Select another
rate code by clicking the selection button. Click on
the [Set] button to
adopt the changes you have made. |
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Figure:
Navigator - overwriting the rate.
Figure:
Message when exceeding the rate |
A
maximum rate limit has been set by BWI. Should the rate for a
reservation be overwritten and the entered rate exceed the given
rate limits, the user will receive a message asking whether or
not the rate entered is really meant to be used.
Example: The amount will be changed in Navigator, the
maximum rate will be exceeded during entry - see figure:
Afterwards, the following message appears - see figure:
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Since BWI needs exactly one reservation
(with a separate confirmation number) for each room booked, moves
during a stay will no longer be able to be entered into
protel. Instead, the reservation needs to be checked-out on the
day of the move and then created and checked in again.
The moving of reservations (a reservation
moves to another room for the entire length of stay) is still
possible - for all room types (for example during an upgrade). |
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 Figure:
Central Bill reservation
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The “Central Bill”
reservations specific to BWI which are transferred from the BW-CRS
to protel, have limited editing possibilities afterwards. Central
Bill reservations can already be identified in the Navigator by
their reservation status as “Central Bill” - see figure.
The booking of Central Bill reservations solely occurs by means
of the BWI Reservation Center! |
 Please note!
Central Bill reservations can only
be edited in a very limited manner |
Changes made
to core data such as arrival or departure dates, or rate codes
will be made exclusively by BWI. In protel, the following restrictions
for Central Bill reservations apply:
the length of stay cannot be edited arrival and departure dates cannot be edited the rate code cannot be edited changes made to the number of persons does not alter
the rate changes made to the room type does not alter the rate cancelled Central Bill Reservations cannot be reintegrated
Due to the mentioned restrictions,
the DK-Menu is not available for Central Bill Reservations. |
Should a confirmation number
not be sent back, it is possible that the reservation was not
properly sent. In this case, it is possible to resend the reservation
to the CRS. The BWI Reservation Sync add-on supplies you with
the appropriate function with the Reupload all active
Reservations from PMS to CRS (for more information, look here).
The registration
form specifically for Best Western International can be made available
as a report, if requested.