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Current help status: 2021-05-05
The help describes the installation and configuration of the Best Western Interface for protel SPE/MPE and how its use effects daily work in the front office.
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Navigating through the online help is done either via the table of contents, the index, the glossary, or the forward and back button.
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Table of Contents: By clicking on a folder or a page in the table of contents, the corresponding topic opens in your browser window. |
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Index: Click on the index symbol in the online help to access the index. Once there, double-click on a keyword to jump to the linked help topic. By entering the search word, you can also search for a certain term in the index. |
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Glossary: Clicking on the book symbol to navigate to the glossary. The glossary explains terminology which can help you better understand the BWI interface. |
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Back button: Opens the previous chapter Forward button: Opens the next chapter |
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The Help comes with a high-performance full-text search. In the online help, click the magnifying glass and then enter the search words. Click the [Enter] to start the search. All of the topics which contain the searched term will appear in the results list. Useful: When opening the respective topic in the results list; the searched term in the opened topic will be displayed in gray |
Your feedback is very important! Should you have questions about the topic shown, have suggestions for improvement, ideas, or complaints, please click the feedback button located at the bottom of the window. Afterwards, an email client installed on your computer will automatically start and generate a prepared email to our Support team. Address, subject line and the reference ID are filled out for you! You only have to enter your question or comment and click the Send button! |
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Used for a notice containing important information |
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Please note: very important! |
BWI |
Best Western International |
BWI Frequent |
Guests participating in the Best Western Rewards® program (i.e., BWR member) |
BWR |
Best WesternRewards® is an international customer loyalty program. Members collect Best Western Hotels points for hotel stays which can be redeemed for various rewards such as free nights and gift certificates. Additionally, miles from various participating airlines, as well as payback points can also be collected. |
BWR Member |
Best Western Rewards Member (= BWI Frequent Guest) |
CRS |
Central Reservation System. Best Western's own reservation system: LYNX |
PMS |
Property Management System. The protel PMS you are using. |
The following online help has been very carefully created and checked. protel hotelsoftware GmbH does not take any responsibility, neither for eventual damage caused by the use of the software or its documentation, nor for eventual mistakes that may be contained in the manual or in the software. protel hotelsoftware GmbH does not provide any guarantee with regards to this documentation and rejects guarantees regarding the fitness or suitability for a specific purpose. On top of that, no guarantee for the compatibility of the software with other programs or hardware components is provided unless expressively given in writing.
These conditions also apply to eventual updates or changes – even without prior notice. We explicitly reserve the right to change the contents of this help or parts herein without any prior notice. This help may not be copied partially or as a whole, nor be reproduced by other means without prior written approval given by protel hotelsoftware GmbH.
Best Western is a registered trademark of Best Western International, Inc.
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help is intended solely for protel employees, authorized partners
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