Attention! The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions. You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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[Reports > Policy collections]
The Policy collections list provides you with an overview of all amounts payable on the basis of the deposit and cancellation policies.
The list is called up automatically for the current EOD date (business date).
Note - The following applies for cancellation fees:
Only those cancellation fees appear which have actually incurred due to a cancellation! Fees which are theoretically due, do not appear here.
If a reservation was cancelled WITHOUT posting the fee due, the cancellation fee will NOT appear on this list as no corresponding cancellation item has been posted.
Double-click on a reservation to open it.
To open the context menu, right-click on an entry in the table.
Here you have the possibility to open the reservation or the invoice for an entry.
Hint: Directly accessing the invoice is particularly helpful if you post a payment for a cancellation fee and want to check out the respective invoice.
The filter menu above the list can be used to limit the display of certain entries.
The following filters are available:
Filters |
Description |
To |
If desired, the date can be changed by clicking on the calendar components . Only the receivables up to this date will appear. |
Policy types |
With these filters you have the choice of the following: viewing only the amounts from the deposit policies, or only the cancellation policies, or both ( activated checkbox = display). |
Collection status |
With these filters you have the choice of the following: viewing only open amounts, viewing only paid amounts, or both ( activated checkbox = display). |
Column |
Description |
Type |
Shows the policy type: Deposit policy = the amount is a deposit Cancellation policy = the amount is a cancellation |
Res. No. |
Reservation number |
Due date |
Due date when the amount is to be settled. Maturity occurs upon expiration of this date. The due date is determined by the policies valid for the reservations. |
Amount due |
Amount that is due according to the policy, i.e., 50% of the total amount. |
Amount received |
This is the amount that has been paid by the booker (corresponds to the payments posted on the invoice). |
Outstanding amount |
The difference between the amount due and the amount received. When the amount due has been balanced, the amount is 0.00. |
Description |
Description of the respective policy. |
Short description |
Short description of the respective policy |