Attention!
You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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This list shows all cancelled reservations with cancellation reason for a specific day or period of time. Whenever necessary, you can undo any cancellations in no time.
Select a time period
Select the cancelled reservation from the results list
At the bottom of the window, click on the [Undo cancellation] button
With the aid of the filter functions, you can limit the displayed departures based on certain criteria.
Additional information about the filtering possibilities in the active list can be found here.
You can search for the date of when a reservation was cancelled. To do so, select the "Cancelled on" entry frim the "Search" selection list and then select the searched date / time period.
If you only want to see cancellation with a special cancellation reason, select the desired cancellation reason in the cancellation reason selection list located at the top right.
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By means buttons in the lower part of the window, you can execute the following actions for one or more of the marked reservations - the same actions can also accessed via the context menu (right mouse click).
Opens the guest profile of an allotted guest.
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By selecting a reservation you will be taken to the reservation summary where you have access to all of the other details of the reservation. |
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Undos a cancellation. |
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Further
information about filters and display options for the active lists can
be found here: Elements & functions > Active lists > Structure
of active lists