Main features

The following overview shows the software's current state of development. Because of continued further development of the software, complete and up-to-date information being provided cannot be guaranteed.

A list of the most recently developed features can be found in the Update News.

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Edit reservation, check in, cancel, check out reservation; Copy reservations (reservation tasks - copy reservations);

RBD - Rate by day grid

Varying rate codes can be saved in the RBD for the individual days of a guest's stay.

Linked profiles

If required, you can link a reservation to several guest profiles, for example when an event-organizer is to also be saved additionally to the booker.

Fixed charges

Charges which are to be additionally booked with the room rate at the end of day, are to be entered into the "Fixed charges" tab. Example: Extra 2 euros every day for the daily paper. Fixed charges can be found directly in the reservation dialog box.

Bookable packages

In the reservation dialog box, item calculations which have been marked as "optionally bookable" in the system data and have been allotted with the rate codes (packages), can be booked additionally. For virtual rate codes, the bookable packages of the basis rate will be adopted.

Group reservations

Edit reservation data for several bookings simultaneously and calculate the charges in line with demand;

Create confirmations for group reservations;

In the "Edit" tab, all of the members of a group can be edited together. Individual group members can be selected separately, outside of the editing;

The total number of rooms, guests, as well as the total price (accommodation) are displayed in the room and guests tab;

The individual rooms of the group are quickly and easily allotted to a guest in the name list;

Displaying the group name in the individual reservations and the groups invoice summary;

Entry of an optional data for the entire group. Exclusive replacement codes for the optional date in group confirmations: Date short: ${resGrpOptionDateShort}, Date long: ${resGrpOptionDateLong};

Display of group reservation possible in exclusive group color;

Fixed charges and payment instructions to be generated directly at the group level, either for the entire group or for the individual group members.

Room quota administration.

For company clients or for larger events, create room allocations which can be accessed up until a certain point of time. Room allocations can be saved for various room types and, when necessary, for certain weekdays.

Central overview of availability;

Generate room reservations or room type reservations (without room allocation);

Book several room types for any number of guests in a single work step.

Open, compile, extend, shorten reservations;

Move reservations (move entire reservation to another room);

By right-clicking on a reservation, the context menu appears making the following edit options available:

• Open reservation

• Open guest profile

• Open invoice

• Send booking confirmation

• Send group booking confirmation

Daily Rates - function for the flexible adjustment of daily rates.

Rate modifications per rate code, room type, occupancy, and date (fixed rate, percentual change, surcharge / discount). Strategies which have been additionally set in the rate availability, will be displayed by special symbols.

The protel Air Daily Rates need to be activated by means of a special XSetup.

Single or several room type reservations can be allotted to a room by means of room allocation. Allotted rooms can also be changed.

Room distribution could be opened from the arrival and reservation lists.

Simple booking of charges

Register > "book" menu point: with the aid of the "booking" function, charges can be quickly booked for your in-house guests.

Cancel invoices and rebook individual items

For invoice cancellations, you can now select individual invoice positions which are then directly rebooked afterwards.

Accounts receivable management with payment reminder

The accounts receivable management regulates the bookkeeping data for all accounts receivable. All invoices, that have been checked out with a debit payment method or a credit card are directly transferred into the new accounts receivable module. In doing so, you always have control of which accounts receivable or liabilities still need to be taken care of. Program access: Cash register > debtors

In the Payment reminder, all of the debts appear which, based on the definition of the reminder code, are due, i.e., after the due date is reached the respective payment reminder must be initiated.
Creating payment reminders for a selected debtor and directly sending it to them.

Currency exchange and exchange rates

Should the hotel be working with numerous currencies, the respective Exchange rates can be entered and managed in the program under Cash register > exchange rates. In the Currency exchange program, the exchange from foreign currencies to the domestic currency can be entered while using the entered exchange rates.

Cash register closure

With this function, selected method of payment can be managed and closed in numerous cash registers. The cash register closure is accessible under the following menu point: Cash Register > Cash Register closure. Booking the withdrawal automatically to deposits and withdrawals during cash register closure.

Passerby invoice (Menu "Cash register") - Create invoices without direct reference to reservations;

Payment instructions - rerouting revenues to various invoices;

create additional invoice dialog boxes;

Post charges, split, rebook, cancel;

Post Payments;

Post charges in advance;

Interim invoice / create pro forma invoice;

In the "Booking" dialog box, items can now also be booked to a new invoice;

Exclusive symbols for the invoice status:

• green=open

• red=closed

• red with white cross = cancelled

• blue=fiscalized

• blue with white cross = fiscalized and cancelled

Various items can now be combined into a package and removed from the package; add items to already existing packages.

Fiscalization (optional)

Invoices can be fiscalized. Fiscalization is mainly important in Italy, Poland, Czech Republic, etc. and is much less important in Germany. Fiscalization deals with the fiscal laws of a specific country, which forbids changing the contents of an invoice after the invoice has been finished.

Create profile;

Enter contact information;

Various contact types;

Save special rate;

Save personal identification number;

Traces.

pers. Wishes;

VIP and Marketing Codes;

Accounts receivable;

User defined fields:

Guest letters can be created directly from the text history;

Mark guest profile: "For deletion";

Create individual sales reports per profile.

Generate reservations directly via the guest search

Show/hide linked profiles;

Show/hide preselected for deletion.

Change information via inline editing;

The display of active lists can be configured and saved;

Sorting the lists based on group name possible (useful with many group reservations);

Default filter settings for in-house, arrival and departure lists;

Display wake-up calls, lost & found, and room maintenance (entering new entries not possible);

Housekeeping list with adaptable room status;

Print registration form directly via the arrivals list;

Print and send reservation confirmations directly from the reservation list;

Reinstate cancelled reservations directly via the active lists;

Only display items in the meal plan which contain meal plan codes;

Show or hide departures in the in-house list;

Copy reservations directly to the reservation list;

General contacts can be stored and edited in the phone book. Contacts can be organized into varying categories. The categories for the telephone book will be entered in the system data under my property/telephone;

The invoice list can only be accessed for group invoices.

All reports available as download;

Send reports via email to a preset circle of recipients;

Display system date and print date on each report.

The end of day can be executed directly in the client (program point Office > End of day > End of day: execute). Attention: The configuration of the end of day reports will initially continue to be done in the protel Air Flash Client (program point End of day: Reports and Lists).

Available for several days, as need arises;

End of day date will be displayed at the lower right corner.

If there is still an open arrival displayed at the end of day, the "No Show" status will be set for guests who have not arrived;

Display of tasks which have not been finished.

Icons used:

Entypo by Daniel Bruce

Luchesa by Just UI

Banking and Finance by Vecteezy