Attention! The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions. You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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protel Air Active Desktop > Search bar
Speed up your workflow in protel Air with the Search & Command bar. The search bar gives you access to the most important reservation data and functions, at any time. Just enter a search word and you will be presented with matching results in a flash!
For example, enter the name of a particular guest (or part of it) and all the reservations the system finds for that guest appear. Or enter a reservation number to open a specific reservation.
You can also access the most frequently used functions via the search bar. To do this, we provide a series of commands - just enter them and the desired command will be directly executed.
A few examples:
The #ci 100200 command checks in the reservation with the number 100200.
With the #cci 100200 command, you undo the check-in, etc.
You will find the search bar at the bottom of the protel Air window:
Use the shortcut Ctrl+Alt+G to jump directly to the search bar and immediately start typing the desired commands.
You get a detailed list of all commands by typing the #help command into the search bar.
[protel Air Desktop > Quick search]
Find and search for reservations. Enter a search word into the protel Genius search bar and hit [Enter]. The system searches for the term in all reservations.
Possible search words:
Room number or rooms (e.g., 101, Ocean View, ...)
Guest name (e.g., Miller)
Reservation number (e.g, 16103)
As a result, all reservations that match the term - or parts of it - are displayed.
Example: When searching for the guest "Borghese", enter the first three letters "bor". All names beginning with the entered string appear. Even names that might sound similar are also considered in the search (go to ''Search technique").
The search tries to find similar words, as well as exact hits for the entered search words. This means that results are displayed even if the search word was entered incorrectly or if the exact spelling of the search word is unknown.
When searching for ''Schneider'' the search result does not only list hits that exactly reflect the search word but also reservations with a similar name (e.g., Scheider, Schnieder,etc.).
[protel Air Desktop > Quick search]
With the reservation commands, you can execute reservation actions comfortably via the keyboard.
Begin each command with the # or $ sign, followed by a command from the following list, followed by a space, followed by a search word (e.g., "#CI Schneider", "$CO 123",...).
The command for the specified reservation is then executed.
HINT: Using upper or lower case is irrelevant when entering commands or search words! $ci Miller or $CI miller is interpreted as being the same command.
Hit the enter key to confirm each command entry.
The following commands are available:
#ci or $ci search word. Check in reservation. Example:$ci 123 (check in the reservation with the reservation number 123).
#co or $co search word. Check out reservation. Example: $co 123
#cci or $cci search word. Undo check-in. Example: $cci 123
#ca or $ca search word. Cancel reservation. Example: $ca 123
The guest with the name ''Borghese'' needs to be checked in. For the reservation command, you need to enter the following: #ci Borghese.
The desired reservation then appears in the results list.
By hitting the <Enter> key, the reservation is selected and checked in.
If several hits appear in the results list, the hit that is in the first position is always preselected by default.
You can select another guest with a simple click of your mouse or by using the arrow keys and hitting the <Enter> key.
With the native commands, you can open a specific window in protel Air. Each command begins with a $ or # (depending on which symbol you prefer), followed by a key word. Whether you write the command in capital or lowercase is irrelevant.
Confirm each command with the <Enter> key.
The following commands are available:
Command |
Description |
#HELP or $HELP |
Open protel Genius Help |
#EOD or $EOD |
Open End of Day routine window |
#RE or $RE |
Open Reservation enquiry |
#RTP or $RTP |
Open Room type plan |
#RA or $RA |
Open Room assignment |
#RP or $RP |
Open Room plan |
#PS or $PS |
Open Guest search |
#EL or $EL |
Open Event list |
#EP or $EP |
Open Event plan |
#L0 or $L0 |
Open User defined lists |
#L1 or $L1 |
Open Arrivals list |
#L2 or $L2 |
Open Departures list |
#L3 or $L3 |
Open In-house list |
#L4 or $L4 |
Open Reservation list |
#L5 or $L5 |
Open Group reservations list |
#L6 or $L6 |
Open Cancellations list |
#L7 or $L7 |
Open Invoices list |
#L8 or $L8 |
Open Credit limit forecast list |
#L9 or $L9 |
Open Payments list |
#L10 or $L10 |
Open Pay-in / Pay-out list |
#L11 or $L11 |
Open Traces list |
#L12 or $L12 |
Open Housekeeping list |
#L13 or $L13 |
Open Lost and found list |
#L14 or $L14 |
Open Maintenance list |
#L15 or $L15 |
Open Wake-up calls list |
#L16 or $L16 |
Open Meal plan list |
#L17 or $L17 |
Open Birthday list |
#L18 or $L18 |
Open Reservation analysis list |
#L19 or $L19 |
Open Action log list |
#L20 or $L20 |
Open Phone book list |
#L21 or $L21 |
Open Allotments list |
#L22 or $L22 |
Open Documents list |
#L23 or $L23 |
Open Policy collections list |