Attention! The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions. You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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Nobody likes downtime - especially at the "wrong" time.
However, as computers and technology are not always as well-behaved as we would like, sometimes storm clouds gather.
When things go wrong on those rainy days, professionalism and human endeavor always win out, not just @protel. The protel status page will further ensure this professionalism, by delivering the messaging (status notifications) both internally and externally, in a very transparent, reliable and timely manner.
The status page helps you to check the current online status of protel Air and the protel Cloud Services, and should there be an issue, it can be dealt with more quickly (by us), as we will all literally be working from the same page, viewing the same data and managing all responses centrally.
you can access the page directly at: cloudstatus.protel.net
We recommend to bookmark the page in your browser for easy and quick access.
You can also arrange to automatically receive email notifications whenever protel Air or a protel Air Cloud Service creates or updates an incident. To do so, you will need to register your email address and select the services for which you would like to receive information.
Go to cloudstatus.protel.net directly