Check-In

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Via the active desktop

Every time you start protel Air, it will open with the active desktop. In the top list of the active desktop you can immediately see all expected arrivals on the current day.

  1. Move the mouse over the arrivals list in the active desktop and go to the reservation you would like to check in.

  2. Then please right-click the reservation and select "check in".:

Via the arrivals list

Open the arrivals list by clicking on "Lists > Arrivals."

NOTE: You can open the Arrivals list in various display modes:

Figure: Arrival List > "Type" filter

 

Rooms

Display at room level. Rooms are displayed  only once even if the room is booked for one or more guests. This is useful if you’d like to check in all guests for a particular room at the same time.

Guests

Display at guest level. Each guest is listed individually. A room, reserved for several guests, will be displayed more than once (once per guest). Select this option if you’d like to check in one guest of a room booked for several guests.

a) Individual check-in

  1. Open the Arrivals list. By default, the list opens with the current (protel Air) date.
    When checking in each guest individually, it is recommended to view the list on guest level. The display mode is irrelevant if the room is booked for only one guest.

  2. Look for the reservation that you would like to check in. To do so, use one of the search fields (Name or Res./CRS) or the cancellation possibilities (compare with chapter entitled "Elements & Functions > Column settings > Sort columns").

  3. Select the guest/room and click the [Check in] button.

b) Group Check-in

  1. Open the Arrivals list. By default, the list opens with the current (protel Air) date.
    When checking in a group, it may be helpful to view the list on room level, as this will show all rooms only once.

  2. Make a multiple selection of all rooms for the group (or of all group members if you are viewing the list on guest level) that you’d like to check in.

  3. And click on [Check in].

  1. If several guests share a room, you also have the option to check in only one guest of this reservation and later check in the others.

Via the reservation dialog

  1. Open the reservation you would like to check in.

  2. In the reservation dialog box, click the [Check in] button.

  1. All guests for this room will be checked in.

Via the room plan

  1. Open the room plan and go to the reservation you would like to check in.

  2. Then please right-click the reservation and select "check in"
    :

  3. The choosen room will be checked in with the accompanying guests.