In-house

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In the menu, click on "Lists > In-house", to view and modify reservation data or in-house guest profiles.

The In-house list is automatically accessed for today's date.

Displaying the primary guest's language

The language column issues the primary guest's language from the profile:

Example

HINT: The Language column always shows the primary guest's language and not the language of guests who are not the primary guest!

You can display the language column by using the Show or hide columns function.

Open the "In-house list

Open the allotments list by means of the "Lists > In-house" menu point.

The list displays all of the checked-in guests for a particular date (standard: protel Air date). You can change the display by selecting another date. The list is especially helpful if you want to open a checked-in guest's invoice or if you want to save important information to a checked-in guest.

Filter functions

With the aid of the filter functions, you can limit the displayed departures based on certain criteria.

Additional information about the filtering possibilities in the active list can be found here.

In-house list with departures

You can also display in-house guests departing on the set date. To do so, select the "Departures inclusive" check box at the top right:

Refresh display

You will have to refresh the display as soon as you change a filter criterion in the list:

  • click the <Enter> button to do so, or

  • click on the magnifying glass  at the top right.

Possible actions to be taken:

By double-clicking in a field whose column is NOT underlined, you open the reservation dialog box for the respective reservation.

By means of the buttons shown at the bottom of the window, you can execute the following actions for the selected reservation - by the way, the same actions can also be accessed via the context men (right mouse click):

Opens the guest profile for an allotted guest.

The button is only active if a guest has been explicitly saved for the clicked room in the reservation. Clicking the button opens the respective guest's profile (not that of the booker!). In the in-house list, the allotted guest appears in the "Last name/First name" i.e., "Guestname(s)" column.

Select a guest/room and open the respective reservation. This will take you to the reservation summary where you have access to all of the other details of the reservation.

Opens the invoice summary for a marked reservation.

Print in-house list: Click on "Print tasks > Print" to print the in-house list. The list will be printed exactly in the same way as it appears.

Print registration form: Select a single guest and click on the "Print Tasks > Registration Form" to print a registration form for the selected guest.

Print as Excel list: Exports the In-house list in Excel format.

 

Further information about filters and display options for the active lists can be found here:
Elements & functions > Active Lists > The structure of active lists