Optional reservations

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protel Air differentiates between normal reservations (status: “Optional”) and optional reservations without reductions (reservations with the "Unbinding Offer"):

Enter an expiry date: optional reservations

Set the status to “Optional” in the reservation summary ("Reservation" tab)  the "Option" status (cf. section Reservation summary > Status):

  1. Enter a reservation, as usual.

  2. When entering a new reservation, click on [Apply] to first change the status from “Temporary” to “Definite.”

  3. Now change the status: Select the “Optional” status from the selection box.

  4. If required, enter an optional date:

Display of optional reservations in the room plan

Regular reservations, unless adjusted manually, are displayed in gray in the room plan. Optional reservations, on the other hand, are displayed in transparent white:

Display of optional reservations in the room type plan

In the room type plan, optional reservations are now displayed in a separate total line. As a result, "Normal" optional reservations (provisional) and non-binding offers (tentative) are differentiated.

Create a reservation as a non-binding enquiry

Reservations with the status “Bidding” are NOT displayed in the room plan and are not subtracted from the availability! As soon as the guest confirms the reservation, open the reservation in the reservation list and change the status to “definite” so that the availability is reduced accordingly.

Selecting the status “Non-binding offer” can cause overbookings!

With the aid of the “Non-binding offer” reservation status, you cane make offers which remain available. First, create a new offer template in System data > Text templates > My templates). Create a reservation with the status “Non-binding offer” with an expiration date, if required. Click on [Print Tasks] > “Reservation Confirmation” and select the respective template - and you’re done!

If required, you can deactivate the status in the system data under “Reservation codes.

How to proceed

Set the status to “Non-binding offer” in the reservation summary (cf. section Reservation summary > Status):

  1. Enter a reservation, as usual.

  2. In the reservation dialog box, select “Non-binding offer” from the “Status” drop-down menu. After selecting this status the entry box “Expiry date” appears right next to the status. (This defines the date up to which the non-binding offer is valid):

Evaluating optional reservations

To evaluate and track optional reservations, please use the reservation list.

In the reservation filter, set a check mark for the status  "Optional" for optional reservations and/or for "Bidding" for non-binding reservations without reductions.

Click on the magnifying glass at the top right of the window to update the display.

You will also need to enter the optional date in the upper left of the window when only wanting to see optional reservations expiring on a certain date.

All optional reservations will then be displayed within the set time period. These can now be edited as required.

If you would like to change a non-binding offer to a definite reservation, you can now do so by opening the reservation and changing the status to "definite".