Attention!

The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions.

You can find the updated instructions for them in the new protel Air Online Help.

Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help.

For this reason, we will not delete this Online Help yet.

If you have any questions, please contact your support!

Edit reservations

In the room plan, there are various ways to open a reservation for editing:

Open the respective reservation with a double-click

Right click on a reservation to open the context menu and select the "Open reservation" point.

Afterwards, the reservation dialog box opens. This is where you can make all of the necessary changes:

Open the reservation dialog in the reservation tab. You will be able to change the status, travel reason, communication or distribution channels. You also have the possibility to keep a comment or a credit card number on record.
Open the "Room tab. You can manually change the arrival and departure dates, the room type, room number, or the rate code and rate. You can also select a specific color for the reservation to highlight it in the room plan. Changes made in the room tab always correspond to all of the allotted guests.
Open the "Guest" tab in the reservation dialog. You will be able to make the above mentioned changes individually per guest.
The invoices tab give you access to all of the data relevant for invoicing
...and much more!

Additional information
There are many editing possibilities available for you in the reservation dialog box!
Learn more in the Reservation > Reservation dialog chapter.