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Attention!
You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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protel Air always opens in your browser. The start screen is called the "Active Desktop". It provides you with the necessary information which you need to do your job: upcoming arrivals, guests in house, and planned departures. This gives you a complete overview of your current occupancy situation and of your guests' arriving and departing times.
The following tutorial shows you the structure and workings of protel Air's Active Desktop:
Take a closer look at the Hotel Status widget which complements the Active Desktop by providing a graphical summary of your hotel's current occupancy.
Smart Widget powered by GENIUS
Available since version 233 (June 19, 2019)
Important key figures at a glance. The new Smart Widget powered by GENIUS provides you with up-to-date information about your hotel's occupancy as well as the course of your occupancy figures for the last 7 days.
The Smart Widget will not be made available to all protel Air customers at once, but instead will be introduced successively. Properties using protel Air in Europe and the USA will start first, soon followed by properties in Australia and Asia-Pacific (separate info pertaining to this will be coming soon). The step-by-step introduction minimizes the data load associated with the switchover and enables a controlled roll-out of the widget. |
The Widget is directly displayed on protel Air's start screen:
The Manager Info section informs you about the following:
Rooms: Number of arrivals and departures
Inhouse Status: Number of checked in rooms and guests
VIPs: Number of VIPs (arrivals, inhouse, and departures)
Members: Number of guests participating in bonus programs (e.g., customer loyalty programs)
The History Diagram section gives you a look at the past: Here you can see the percentual occupancy for the past 7 days as well as the average value. The history is read from left to right, starting with today's date - see figure:
A
User Guide will soon be available in this help - watch out for upcoming
update news.
The data shown in the widget are made available by protel Genius which is a new type of data-analysis tool used to intelligently evaluate and visualize data from the hotel industry's big-data environment. protel Genius made its debut in March 2019 at the ITB in Berlin and was received with much interest and excitement by hotel-industry specialists. Basic information about protel Genius and how to obtain and install it via the new protel Services Marketplace (protel SMP) can be found here:
Installation
guide with product information (PDF)
[Active Desktop]
By clicking into the columns header, you can manually determine the sort sequence of the displayed reservations.
Example: In order to sort the arrivals based on the guest names, click into the Guest name(s) column in the arrivals area.
The displayed rates are the amounts with which the next end of day is going to be booked.
[Active Desktop > Configure list view]
Just like in any other active list, the displayed columns in the Active Desktop can be displayed or hidden arbitrarily. Find out more about how this is done in the section entitled Column settings.
[Active Desktop > Save list view]
After you have made the desired changes to a list in the Active Desktop, you can save the view in the following manner:
Move the mouse pointer over an arbitrary column's header in
the list and then click on the little arrow. Select the "Save
current list view" entry from the drop-down list.
Select whether the settings are to be saved only for you or for all of the users.
The list view will now be saved, i.e., when opening it next time, the list appears with the column settings which have been last saved.
To refresh the display, click on the Icon located in the upper left side of the list - see following illustration.
You want to collapse a certain list for the display? Example: All arrivals have been checked-in and you now only want to see the in-house guests and the pending departures.
To collapse the list, simply click on the gray border or on a little arrow located at the lower left corner of the list - see following illustration:
To reopen list, simply click on the gray bar - see following illustration:
Context menu (click right mouse button): Frequently used functions can now be accessed directly via the active desktop: As soon as you click on a reservation with the right mouse button, the context menu containing the most important features opens.
By double-clicking on a guest or a reservation opens the respective Reservation Summary dialog box. The overview allows you to access all of the data relevant to the reservation.
To show protel Air's desktop you do not have to minimize all windows by hand. Simply minimize all windows by clicking on the small "desktop" icon next to the end of day date.
The minimized windows will hide in the protel Air task bar. Click the button again and the windows will re-appear.
Adapt protel Air to your corporate design and create your own desktop design by uploading the wallpaper of your choice.
In protel Air, click on the Online Booking > Hotel information menu.
In the next window, click on the Images > wallpaper nodes located in the tree-view to the left.
Click on Upload wallpaper located at the bottom of the window.
Select an image file from the next dialog box and click Open.
The file is then uploaded and set as the wallpaper by protel Air.
You want to delete an uploaded wallpaper.
In protel Air, click on the Online Booking > Hotel administration menu.
In the next window, click on the Images > wallpaper nodes located in the tree-view to the left.
Click on Delete wallpaper located at the bottom of the window.
The wallpaper is then deleted.
If you want, you can now upload a new wallpaper.
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© 2022 protel hotelsoftware GmbH |
The protel Air
upgrade in Summer 2020 brought about changes to the
user interface and also to many functions.