Group reservations

The creation of group reservations is useful, for example if more than one guests arrive as a group and the booking has been done via a common tour operator. The advantage in using group reservations is that the booking data can be processed together and services can be paid accordingly.

Typical characteristics for group reservations

• The payment of the invoice or only a partial amount is done by means of a "master" guest profile, such as the employer, a club, or a travel agency.

• The group members will be managed via a general group list.

• All of the guests in a group travel under a shared group name.

• All of the guests in a group receive the same services, e.g., an orchestra rents numerous rehearsal rooms and books board and tour services. In doing so, the services can be invoiced to each group member, or to individual group members, or can be invoiced centrally to a company or travel agency.

Tutorials

Create a group reservation and allocate names and rooms

Generate a group invoice, Group check-in and check-out

Creating a group reservation in the room plan or room type plan

You can either create a group reservation in the room plan, or even easier than that, in the room type plan.

How to do this is thoroughly described in the respective chapters:

• Reservation > Room plan > Group reservation

• Reservation > Room type plan > Group reservation

Enter a group reservation via the “Reservation enquiry”

Should you like to reserve several rooms of the same room type for a single booker, you can enter this type of group reservation in the “Reservation enquiry” dialog.

Increase the number of rooms in the respective field and click on [Check availability].

Select the Group reservation check box located in the respective dialog box.

Select the desired room type, and click the [Book] button.