Attention!

The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions.

You can find the updated instructions for them in the new protel Air Online Help.

Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help.

For this reason, we will not delete this Online Help yet.

If you have any questions, please contact your support!

Departures list

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Open the departure list

Filter functions

Refresh display

Possible actions to be taken in the departure list

The departures list displays all of the guests departing on a particular day or during a particular time period. In the departure list, you can check out one or more guests. Additional information, such as guest information, reservation details, or invoices, can also be quickly accessed.

The departure list is automatically accessed for today's date.

Displaying the primary guest's language

The language column issues the primary guest's language from the profile:

Example

HINT: The Language column always shows the primary guest's language and not the language of guests who are not the primary guest!

You can display the language column by using the Show or hide columns function.

Open the departure list

Open the departure list by means of the "Lists > Departures" menu points.

The departure list displays all of the expected departures occurring on a certain date. The list opens with the today's protel Air date and the departures expected today. You can change the display by selecting another date. Tomorrow's departures can be seen today.

Filter functions

With the aid of the filter functions, you can limit the displayed departures based on certain criteria.

Additional information about the filtering possibilities in the active list can be found here.

Refresh display

As soon as you change filter criteria in the list, you will have to refresh the display:

click the <Enter> button to do so, or
click on the magnifying glass at the top right of the window to update the display.

Possible actions to be taken in the departure list

Open the reservation dialog box for the respective departure by double-clicking into a field where the column header is NOT underlined.

By means of the allotted buttons in the window below, you can execute actions for one or more of the marked departures - the same actions can also be accessed via the context menu (right mouse click on a reservation):

	Opens the guest profile of an allotted guest. The button is only active when a guest has been saved for the reserved room. Clicking the button opens the respective guest's profile (not that of the booker!). In the arrivals list, the allotted guest is displayed in the "Last name" i.e., "Guest name(s)" columns.
	Select a departure and open the respective reservation. This will take you to the reservation summary where you have access to all of the other details of the reservation.
	Checks out a selected departure. With the aid of multiple selection , you can easily and conveniently execute a group check-out. HINT: Check out a guest via the departure list and then click on the Invoice tasks icon located in the invoice summary to book all of the payments and to close the invoice.
	Opens the invoice summary for a marked reservation.
	Print departure list: Click on "Print tasks > Print" to print out the departure list. The list will be printed exactly in the same way as it appears. Print as Excel list: Exports the departure list in Excel format.

Further information about filters and display options for the active lists can be found here: Elements & functions > Active lists > Structure of active lists