Attention! The protel Air upgrade in Summer 2020 brought about changes to the user interface and also to many functions. You can find the updated instructions for them in the new protel Air Online Help. Please note: The migration process is still ongoing. Therefore you may still be able to use some functions as described in this Online Help. For this reason, we will not delete this Online Help yet. If you have any questions, please contact your support!
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[System data > > Housekeeping > Sections]
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Usually, housekeepers or room division managers are responsible for 'their own' corridors, parts of buildings or certain sections. This means that in most cases they clean the same rooms every day. Sections are managed in the Housekeeping Sections dialog box (System data > Housekeeping > Sections). The assignment of attendants to a certain section is done in the Housekeeping Attendants dialog box (System data > Housekeeping > Attendants).
The configuration of the housekeeping sections can be individually adapted to the needs of the hotel. A housekeeping section can be a floor or a hallway, a main building or annex, or just a physical housekeeping area to simplify the process of assigning rooms to attendants for daily cleaning. Simply put, it is a physical group of rooms (which typically are in close proximity to or near each other) that can be cleaned in a specified time by one attendant.
Once a housekeeping area has been set up, it can be assigned rooms in the room configuration, and attendants in the attendant configuration.
In the protel Air main menu, select System data, then open the menu Housekeeping and select the sub-menu Sections.
This opens the Housekeeping Sections dialog box.
Name: Name of the housekeeping section
Description: Housekeeping section description (floor number, part of the property, etc.).
Checkbox Active: By unticking this checkbox, a section can be set to inactive. Inactive sections cannot be associated with a room or an attendant.
Select the Add button to create a new section. To edit an existing section, highlight your choice and select the Edit button.
Name: Type or edit the housekeeping section name.
Description: Type or edit the housekeeping description for the section.
Active: Unselect this check box to make the section inactive. Inactive housekeeping sections are not available for selection when assigning rooms to the section groups on the Housekeeping Room Configuration Screen and when assigning attendants to a section.
In protel Air you can set up your housekeeping sections very flexibly. You can create building sections as individual areas or combine several rooms as needed.
How you organize and name the different sections depends on the size of your hotel and your working procedures.
Example
A hotel has 150 rooms. These 150 rooms are divided into 10 sections, i.e. per section, 15 rooms have to be cleaned.
Section 1A includes rooms 101-115
Section 1B includes rooms 116-130
Section 1C includes rooms 121-140
etc.
You can also set up areas containing parts of buildings such as corridors or floors. Ultimately, the setup depends on how you organize your housekeeping.
System data > Housekeeping | Introduction
System data > Housekeeping | Sections
System data > Housekeeping | Attendants
System data > Housekeeping | Room configuration
Front Office > Housekeeping | Attendant Sheets
Front Office > Housekeeping | Sample Configuration
Front Office > Housekeeping | Housekeeping list